CRM Executive – Interaction

Location: London
Salary: £28,000 - £34,000
Contract type: Permanent
Date posted: 01/10/2019

An award winning law firm is currently seeking a CRM Executive to join their marketing operations team.

The Responsibilities:

  • Address data quality issues, including review of undeliverable emails and marketing lists
  • Conduct ongoing research related to incomplete contact data, including contact status, duplicated records, missing e-mail addresses and incorrect mailing addresses
  • Manage day-to-day requests relating to InterAction
  • Input data into InterAction as required
  • Manage data and folder archiving process
  • Work closely with Marketing team on data imports of lists from seminars, firm events, conferences and other sources, and develop lists to support events
  • Assist in the preparation and maintenance of various mailing lists and facilitate the development of international mailing lists and categorisation
  • Generate regular and ad hoc reports from InterAction, providing information on data quality initiatives, marketing campaigns and mailings.
  • Work with the Marketing team to ensure the intranet is kept up-to-date
  • Provide support to make updates on the website
  • Schedule video shoots with production agency

The Candidate:

  • Degree educated, ideally with a CIM qualification
  • Three year’s relevant experience
  • Working knowledge of CRM software/applications preferred, ideally using InterAction
  • Computer literate with working knowledge of common desktop applications (MS Office Word, Excel, Outlook)
  • Strong attention to detail
  • Proven ability to take initiative and responsibility for completeness of work.
  • Professional Services (Legal background)

Please note: Due to the specific sectors we work in, only candidates with valid work experience in a Law Firm, Accountancy Firm, Management Consultancy, Property/Construction Firm, Financial Services Firm or a high profile relevant Association or Agency will be considered.  We regret that our clients will not accept applications outside of these areas.

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