Salary: £40,000 - £52,000
Contract type: Contract/Temporary Date posted: 31.03.21
A leading international professional services firm is looking for a UK Account Manager for a 12 month contract, based in their Leeds office. This is a client facing opportunity to work with some of the firm’s Key UK based Clients, you will work closely with the Client Relationship Partners in developing and identifying new business opportunities.
- Work with the Client Relationship Manager to develop a client service plan identifying areas to target, relationship map, KPIs etc.
- Assist in establishing the most appropriate management tools, systems and billing processes.
- Work with Manager and wider team on Marketing and BD activity, in particular in identifying opportunities and delivering pitches and proposals in relation to the accounts.
- Implement systems and procedures to promote consistency and quality of client service.
- Manage expectations and delivery during the proposal process.
- Develop relationships with the client becoming the key contact person where appropriate.
- Ensure the account is managed in accordance with best practice processes e.g. regular CRM reviews and in line with the firm’s client management methodology.
- Will be able demonstrate previous experience of managing client relationships, ideally in a professional services environment.
- Will have knowledge of Marketing/Business Development processes – a sound understanding of new business processes, CRM as a concept and the emerging technologies needed to help win and retain clients’ legal work.
- Will be degree educated.
Please note: Due to the specific sectors we work in, only candidates with valid work experience in a Law Firm, Accountancy Firm, Management Consultancy, Property/Construction Firm, Financial Services Firm or a high profile relevant Association or Agency will be considered. We regret that our clients will not accept applications outside of these areas.
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