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Client Relationship Manager




£50,000 - £70,000

Contract Type


Posted Date

2017-08-01 00:00

A leading law firm based in the heart of the city is currently seeking a Client Development Manager to join their Business Development team. The firm are specialists in a diverse range of specialist legal services for not for profit organisations and private individuals. This role will a part of a growing business development team and focus on the development of key clients.

The Responsibilities:

  •  Lead and develop our key account programme
  • Educate the firm on the benefits of key account management
  • Ensure the principles of key account management filter down and are adopted by the rest of the business, improving the way we work with clients across the firm
  • Support the client relationship partners to lead their respective cross practice account teams
  • Advise Partners on strategic client relationship management
  • Lead our client feedback programme and ensure lessons are communicated to the rest of the firm
  • Ensure key account management and client feedback integrate with all other areas of marketing and business development
  • Drive the use of our CRM software across the business.


The Candidate:

  • Clear evidence of leading key account programmes in a professional services environment
  • Experience of leading client feedback programmes
  • Experience of CRM systems
  • Ability to build relationships at a senior level
  • Ability to prioritise work according to its importance to the firm
  • Ability to flex style and approach to the situation and audience


Please note: Due to the specific sectors we work in, only candidates with valid work experience in a Law Firm, Accountancy Firm, Management Consultancy, Property/Construction Firm, Financial Services Firm or a high profile relevant Association or Agency will be considered.  We regret that our clients will not accept applications outside of these areas.




Blue Enterprises offers the services of an employment agency for permanent work and an employment business for temporary work.


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